Support Technician/Engineer

Keterangan Lengkap Lowongan Kerja Support Technician/Engineer di Darkblue System: Keterangan Lengkap

• RF/ Electrical with software knowledge required.
• Minimum 2 years’ experience in technician or related position. Fresh graduates are welcome.
• Good work ethics and must be willing to learn and follow instructions
• Physically Fit.
• Country Based: Indonesia
• Willing to travel.
• Ability to communicate in English.

• Customer focal point for feedback and technical issues
• Providing an initial diagnosis of the state of the product, and attempt a resolution over the telephone / personally
• Giving estimates on equipment return to the customer, liaising closely with
• Tracking and reporting progress to the customer.
• Performing corrective and preventive maintenance
• Preparation and calibration of product
• Soldering
• Etc.
• Work closely with overseas head office on repairs procedure
• Taking responsibility for product final acceptance testing
• Full functional testing to ensure correct equipment operation before delivery
• Help create and maintain user manuals and documentation and software release notes
• Conducting customer visits and product demos
• Providing day training courses within the customers' country of residence
• Help exhibit the products and promote the company at trade major shows
• Help maintain customer documentation and marketing material