Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
Must be able to work well under pressure in a fast paced and constantly changing environment.
Excellent skills in written and verbal interpersonal and communication skills.
Must be a strong team player with proven leadership, development and delegating skills.
Deskripsi Pekerjaan
To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.
To supervise that all designated public areas are cleaned and maintained as per established standards, set-ups and schedules.
To make daily room and public area inspections as per designated sections and to report any deviation from standard set-ups and maintenance. To follow up on the out of service rooms.
To follow up appropriate stock level for the smooth run of the designated Housekeeping operations and to initiate requisitions accordingly.
To ensure proper linen supply for the designated floors.
To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requests.
To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
To have a complete knowledge of chemical products and their proper and economical use.
To ensure the strict control of room keys and section keys.
To keep all keys signed out in a secure manner and return them at the end of the shift to the Housekeeping Office.
To assist in implementing Focus and other financial procedures.
To respect Lost and Found procedures.
To be aware of all VIPs visiting or staying in the hotel.
To ensure that all guests enjoy their stay being offered the finest personal service.
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