General and Social Media Administrator / Hybrid

Keterangan Lengkap Lowongan Kerja General and Social Media Administrator / Hybrid di PT Sukses Mandiri Utama: Keterangan Lengkap

Requirements

• Clear Police Clearance Certificate (SKCK) - must be up to date.
• Fluent in English (additional international language is a plus).
• High school (SMA / SMK) graduate (at least).
• Ability to work within UK business hours (occasionally) and to work on Saturday.
• Exceptional writing skills in English and Bahasa Indonesia to write independently without the need of supervision, proofreading, or revisions.
• Have experience in managing office procedures and working with sensitive and confidential information.
• Have experience in handling social media accounts.
• Excellent computer skills (Ms. Office including Word, Excel, PowerPoint).
• Ability to multitask and prioritize tasks effectively to meet deadlines, to work collaboratively and independently with high efficiency, and detail-oriented with the ability to maintain accuracy in a fast-paced environment.
• Have a proactive personality with a strong customer service orientation, along with good interpersonal and strong communication skills.
• Self-starter, resourceful, and positive attitude.
• Active in using social media.
• Knowledge of digital marketing, i.e. SEO, Google Analytics, etc.
• Have experience in creating content including editing photos and video.
• Strong problem-solving skills and ability to handle inquiries and complaints professionally.
• Familiar with online marketing strategies, including social media marketing and online advertising.
• Knowledge of customer service best practices and experience in providing exceptional customer support via various channels (i.e. chat, email, phone).

Questions:

• We must fill this position urgently. Can you start immediately?
• What is your level of proficiency in English? (Conversational, Professional, Native/Bilingual)
• What is your level of proficiency in Indonesian? Conversational, Professional, Native/Bilingual)
• Are you comfortable commuting to this job's location (HQ in Bekasi)?
• Are you comfortable working within UK business hours (occasionally) and on Saturdays?
• How many years of work experience do you have with Administration?
• How many years of work experience do you have with Copywriting?
• How many years of work experience do you have with Online Marketing?
• Other than English and Bahasa Indonesia, are you also fluent in any other international language(s)?
• How many years of Staffing and Recruiting experience do you currently have?
• What is your expected monthly salary?

Job Descriptions (as General Admin)

• Secretarial support for the team in relation to client engagement, i.e. preparing proposals, presentations, engagement letters, etc.
• Business correspondence - internal and external parties, including e-mail, WhatsApp, phone calls, and other correspondences.
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion and due diligence when interfacing with internal and external parties.
• Liaise between the upper management and employees, and manage the communication with internal and external executives on various projects and tasks.
• Perform filing management, this includes but not limited to maintaining confidential records and filing of reports, correspondence, statistics, and related material for ease of retrieval.
• Perform data entry and distribution of data to related parties.
• Other secretarial / administration duties defined by superiors.

Job Descriptions (as Social Media Admin)

• Copywriting and Branding.
• Manage the company website and social media account according to the treatment of each channel.
• Interact with audiences on company social media.
• Create informative, interesting, and interactive posts and articles in accordance with branding and marketing strategies.
• Create the editorial planning and calendars including creative concepts, scripts, captions, and content distribution plans.
• Compile weekly reports regarding activities and insights obtained from activities on social media.
• Analyse promos, ads, and competitor's branding and marketing strategies.
• Create the ads for the post that needs to be advertised and create advertising budgeting reports.
• Maintain company rating performance.